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On a 10-point scale, 1 meaning “very dissatisfied” and 10 meaning “very satisfied,” how satisfied are you with your Nelnet experience?*

On a 10-point scale, 1 meaning “falls very short of your expectations” and 10 meaning “exceeds your expectations,” how has Nelnet met your expectations?

Imagine what an ideal interaction with an organization servicing federally held loans would be like for you. How well do you think your interactions with Nelnet compare with that ideal? Please use a 10-point scale, with 1 meaning “not very close to the ideal” and 10 meaning “very close to the ideal.”

Nelnet expands loan servicing offerings to meet demands of fintech lenders