Contact Us

This website is exclusively for financial aid professionals. If you are a borrower, please visit Nelnet.com.
If you are a company interested in loan servicing through Nelnet, visit NelnetLoanServicing.com.

Nelnet expands loan servicing offerings to meet demands of fintech lenders

Would you like to receive our newsletters? Have a question about our servicing? Interested in other Nelnet products and services that can help your school?

Reach out to our School Service Center at 866.463.5638 or SSC@Nelnet.net.

Borrowers can contact us by:

Calling us at 888.486.4722
Logging in to web chat with an agent Monday–Friday, 8 a.m. to 11 p.m. (Eastern)
Sending us a message through Facebook or Twitter
Emailing us at Help@Nelnet.net

Borrowers

Do you have a loan with Nelnet? If you are a borrower and have a question or need assistance with your loan, please visit Nelnet.com or call 888.486.4722 for help.

Financial Aid Professionals

For assistance with Nelnet-serviced loans, Nsight Plus, and other questions, you may contact our School Service Center Monday–Friday 8:00 a.m. to 8:00 p.m. (Eastern).

Phone: 866.463.5638

Fax: 888.274.9876

E-mail: ssc@nelnet.net

Nelnet expands loan servicing offerings to meet demands of fintech lenders

Contact Us

Borrowers

Financial Aid Professionals

Find Your Contacts

Join the Conversation